Terms & Conditions

Last Updated: March 6, 2026

Welcome to Matcha Origins. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our website or purchasing from us, you agree to comply with these Terms.

If you do not agree with these Terms, please do not use our website.

1. Use of Our Website

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian.
  • You will use the website only for lawful purposes.
  • You will not misuse the website or attempt to interfere with its functionality.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Product Information

Matcha Origins specializes in ceremonial grade matcha and related products.

We strive to ensure all product descriptions, images, and pricing are accurate. However:

  • Product colors and packaging may vary slightly due to display settings or updates.
  • We reserve the right to modify product details without prior notice.

All products are subject to availability.

3. Pricing and Payments

All prices displayed on our website are listed in the applicable currency and may change without notice.

We accept payments through secure third-party payment providers.

By placing an order, you agree that:

  • Your payment information is accurate.
  • You are authorized to use the selected payment method.

We reserve the right to cancel or refuse orders suspected of fraud or unauthorized activity.

4. Orders

Once you place an order:

  • You will receive an order confirmation email.
  • This confirmation does not guarantee acceptance of the order.

We reserve the right to cancel or limit quantities at our discretion, including orders placed by resellers or distributors without authorization.

5. Shipping and Delivery

We aim to process and ship orders as quickly as possible.

Shipping times may vary depending on:

  • Customer location
  • Shipping carrier delays
  • Customs or import processes (for international orders)

Matcha Origins is not responsible for delays caused by shipping carriers or customs authorities.

6. Returns and Refunds

Returns and refunds are governed by our Return Policy.

Generally:

  • Products must be unused and in original packaging.
  • Return requests must be submitted within the specified return period.

Shipping costs for returns may be the responsibility of the customer unless the item arrived damaged or incorrect.

7. Intellectual Property

All content on this website, including:

  • Logos
  • Product images
  • Branding
  • Text and graphics

are the property of Matcha Origins and are protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use any content without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Matcha Origins shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • Use of our website
  • Purchase or use of our products
  • Delays or interruptions in service

Our liability is limited to the amount paid for the product purchased.

9. Health Disclaimer

Our products are food products and should be consumed responsibly.

Information provided on our website is for informational purposes only and is not intended as medical advice. Customers should consult a healthcare professional before making dietary changes if they have health concerns.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with the revised date.

Continued use of the website constitutes acceptance of the updated Terms.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Matcha Origins
Email: matchavibz@gmail.com
Website: www.matcha-origins.com